Privacy Policy

How we collect, use, and protect your personal data.

Last updated: March 2026  ·  Future by Flare Ltd.

1. Who we are

Future Studios is a product of Future by Flare Ltd., a company registered in England and Wales. Our registered office is Unit 4a, Old Power Way, Lowfields Business Estate, Elland, West Yorkshire, HX5 9DE.

We are the data controller for personal information collected through this website and the Future Portal platform. If you have any questions about how we handle your data, contact us at hello@future-portal.com.

2. What data we collect

We may collect the following categories of personal data:

  • Contact information — name, email address, phone number, and company name submitted via our enquiry forms.
  • Account information — email address and credentials used to log in to the Future Portal member platform.
  • Usage data — information about how you interact with our website and platform, including pages visited, session duration, and device type. This is collected via analytics tools and may include IP address.
  • Communications — records of any correspondence you send to us, including support requests and feedback.

3. How we use your data

We use the personal data we collect to:

  • Respond to enquiries and provide information about our products and services.
  • Create and manage your Future Portal account.
  • Operate and improve our platform and website.
  • Send service-related communications, such as account notifications or updates.
  • Comply with legal obligations.

We do not sell your personal data to third parties.

4. Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests — to operate and improve our business and respond to enquiries.
  • Contract performance — to fulfil our obligations to customers and platform members.
  • Legal obligation — where we are required to process data to comply with applicable law.
  • Consent — where you have given us explicit permission (e.g. to send marketing communications).

5. Data sharing

We may share your data with trusted third-party service providers who help us operate our business, including:

  • Cloud hosting and infrastructure providers (AWS)
  • Form handling and email delivery providers
  • Analytics platforms

All third parties are required to handle your data securely and in accordance with applicable data protection law. We do not permit them to use your data for their own purposes.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (the "right to be forgotten")
  • Object to or restrict our processing of your data
  • Request portability of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at hello@future-portal.com. We will respond within 30 days.

8. Cookies & local storage

Cookies are small text files stored on your device by your browser. We use a small number of cookies and browser storage technologies to make our website function correctly.

Essential storage

The following are strictly necessary for the site to operate. No consent is required for these.

NamePurposeTypeExpires
fs_cookie_consent Records your cookie preference so we do not ask again localStorage Until manually cleared

Analytics cookies

We use Google Analytics 4 to understand how visitors use our website. Analytics cookies are only set if you choose "Accept all" in the cookie banner. If you select "Essential only", no analytics cookies are set and no data is sent to Google. You can withdraw consent at any time by clearing your browser's local storage.

Third-party requests

Our website loads fonts and icons from Google Fonts and jsDelivr CDN. These services may log your IP address as part of normal server operation; however, they do not set cookies on your device when used in this way.

Videos on this website are served directly from our own hosting infrastructure and do not involve any third-party video platforms.

Managing cookies

You can withdraw or change your cookie preference at any time by clearing your browser's local storage for this site, or by using your browser's built-in privacy controls. Instructions vary by browser — consult your browser's help documentation for guidance.

9. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact us

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:

Future by Flare Ltd.
Unit 4a, Old Power Way
Lowfields Business Estate
Elland, West Yorkshire, HX5 9DE
hello@future-portal.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.